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Changelog

What's new

Everything customer-facing we've shipped, newest first. Internal plumbing stays out of it.

  1. Improved

    Starter now includes 5 runs a month

    Starter's monthly run allowance went from 3 to 5, at the same price. Existing Starter customers got the extra runs automatically — nothing to do.

  2. New

    A free trial, and three ways feedback can reach you on its own

    Start on a 14-day trial with no credit card — one project, two runs, and uploads up to 500 rows. Alongside it: connect Zendesk to pull recent tickets, point us at your iOS app to pull its App Store reviews, or connect a Slack channel and the /feedback command. Each one accumulates into a batch you run whenever you're ready.

  3. New

    Top up runs and projects without changing plan

    On Pro you can now buy extra runs or project slots in bundles, straight from the billing page. Unused run credits roll over to the following month, and project slots are permanent.

  4. New

    Push a problem straight into Jira or Linear

    Any top problem's recommended action can now be filed as a real issue in your tracker — with the supporting customer quotes attached, so whoever picks it up can see why it matters. The button then links to the ticket.

  5. New

    Email feedback straight into a project

    Every project can mint its own private email address. Forward a customer thread to it, or set one auto-forward rule for your support alias, and feedback arrives without an export step. You get a live pending count and can be emailed when it crosses a threshold you set.

  6. New

    Ask your feedback a question

    Ask any completed run a free-text question and get an answer drawn strictly from that run's evidence — and an honest "the feedback doesn't support that" when it doesn't. Ten questions per run on either plan.

  7. New

    Share a memo without sharing your account

    Turn any executive memo into a read-only link that anyone can open — no account, no seat. Revoke it whenever you like. Runs also now email you when they finish, so you can close the tab.

Start turning feedback into decisions.

Upload your first batch and see the problems worth fixing in minutes.

Start free trial Talk to sales

14 days · no credit card required